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Quality is our highest priority. Always has been, always will be.

our guarantee

We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange.

 

shipping/handling

We ship to all 50 states; Washington, DC; U.S. P.O. Boxes; U.S. territories; and APO/FPO/DPO addresses. The shipping methods offered during checkout will differ based on your shipping address.

We offer free economy shipping on qualifying orders.

 Shipping Method Shipping Charge Ordered Placed Order Delivered
Standard Free --- 3-10 Business Days
Expedited $18.00 Before 4:00PM PST Monday through Friday 2 Business Days
After 4:01PM PST Monday through Friday 3 Business Days

 

Economy orders will be shipped by UPS SurePost and delivered by USPS. Standard, expedited, overnight and Saturday orders will be shipped and delivered by USPS. Shipping charges are per address. Orders that qualify for free shipping will receive free shipping for all addresses. Please allow up to two additional weeks for delivery of all custom embroidery orders. †Free shipping valid on purchases made at wearfigs.com only. Offer cannot be applied to previous purchases or the purchase of gift cards and cannot be redeemed for cash. See above for shipping details. Free shipping will be automatically applied to qualifying orders at checkout. Valid on shipments to the continental U.S. and P.O. Boxes only. Terms of offer are subject to change.

 

international shipping

Flat fee of $25.oo at checkout.

 

returns/exchanges

FIGS gladly accepts returns of unworn and unwashed merchandise with no make-up, deodorant, or other liquid stains. We will refund your card (- $6.00 for shipping) or exchange within 30 days of original purchase. Once you notify us of your return items, we will email you a prepaid shipping label that must be used within seven days of receiving. At this time, we cannot accept returns from outside of North America. Any orders for our 50% off sales are final sale. For questions or more information about our return policy please email us at stat@wearfigs.com or call us at (877) 444-8411.

our return address:
FIGS
915 S. Mateo St Suite 311
Los Angeles, CA 90021

international returns

Sorry! At this time, we do not accept international returns.