FAQ - Embroidery

How can I get my FIGS embroidered?

It's easy. When you place an order for scrub tops, hoodies, jackets, lab coats or vests, you'll see an option to add embroidery to your FIGS. 

What items can I get embroidered?

FIGS now offers embroidery on most scrub tops, hoodies, jackets, lab coats and vests. You'll see the "Add Embroidery" option if it is offered on that style. 

Can I get an underscrub embroidered?

We do not embroider underscrubs to protect to product's integrity and make sure it holds up wash-after-wash!

How long does embroidery take?

Embroidery can add about a week of processing time. So please allow between 7-10 business days for your embroidered order to ship!

*If expedited shipping is selected at checkout, your order will ship with 2-Day shipping after a processing time of 7-10 business days.

What kinds of fonts do you offer?

We offer two fonts: block and script. We offer text embroidery for up to 20 characters for both available fonts. 

What colors do you offer?

FIGS offers black thread and white thread embroidery.

What size is your text embroidery?

Both our script and block text embroidery will measure 0.45" in height. If the characters are long or maxed, the letters could potentially shrink or condense in height. The max width is 4.80". 

What if I don't like my embroidery?

Embroidered orders are final sale and can't be returned.

Do promotions apply to the embroidery cost?

Promotions do not apply toward the embroidery cost. 

Does my FIGS CASH apply to the embroidery cost?

Yes, your FIGS CASH will apply towards your embroidery fees.

Can I return an embroidered item?

Embroidered items are non-refundable nor able for exchange and most discounts do not apply.