FAQ - Teams
What is Teams?
Teams is how FIGS sells to large group because we believe that awesome teams deserve awesome scrubs!
How large does a group need to be eligible for a Team?
We consider an order of 75 or more sets a Team.
Do you offer Team order discounts?
Yes! We definitely offer Team order discounts! Please reach out to firstname.lastname@example.org and one of the members of our Customer Success team will get back to you.
What is a Sample Kit?
Our Teams Sample Kit is a set variety of both our Men’s and Women’s Core Scrub collection. The kit is designed to give your team the opportunity to try on various styles and sizes to find the fit that they love before placing your order!
How do I place a Team order?
Easy! Please reach out to our Customer Success team at email@example.com and we will be thrilled to get you started.
Do you offer embroidery for Team orders?
Yes! We offer both text and logo embroidery for Teams orders! We can embroider all scrub tops, lab coats and fleece jackets.
How much does embroidery cost?
Embroidery has a one-time set up fee of $50 USD to create a digitized mock-up that your team can use again and again. Embroidery is $14 USD for text, $16 USD for logo and $24 USD for both!
What is the Returns and Exchanges policy for Team orders?
To ensure your order is perfect the first time around, we encourage all of our teams to start with a Teams Sample Kit! You will be able to determine the best fit and colors for your team with the support of our Customer Success team prior to placing your order. Subsequently, all Teams orders are ineligible for a return or exchange.