Operations Analyst/Associate



FIGS is looking for a full-time, experienced Operations Analyst/Associate. In this role, you will work across different departments within the company and partner with third-party vendors to optimize company operations and drive efficient growth. As part of the Operations Team, you will provide support to the entire FIGS organization, including the CEO and President. The role will report directly to FIGS’ Head of Operations.

What you’ll do:

  • Analyze sales performance and inventory by SKU to inform purchasing and marketing decisions
  • Coordinate delivery of purchase orders from factory with FIGS’ freight forwarder and third-party logistics provider (3PL)
  • Analyze performance of FIGS’ 3PL and liaise between FIGS’ 3PL and Customer Experience team to ensure customers’ orders are fulfilled accurately and on time
  • Provide on-site training to 3PL on new receiving and packing processes as necessary
  • Monitor FedEx performance to ensure customers’ orders are delivered on time
  • Audit monthly invoices from FIGS’ third-party vendors and identify opportunities for cost savings
  • Support FIGS’ Threads for Threads initiative by coordinating donations
  • Assist with a variety of internal operations including onboarding, team building, and IT coordination


  • Two to four years of experience working in an operations, finance, consulting, or merchandise planning role
  • Understanding of apparel and/or ecommerce industries
  • Analytical prowess and a love for diving into the details
  • Passion for creating high-quality, efficient processes and systems
  • Outstanding problem-solving skills
  • Ability to work under pressure in a fast-paced environment
  • Proficiency in Microsoft Office with advanced knowledge of Excel

Other must haves:

  • Positive attitude
  • Proven work ethic and integrity
  • Entrepreneurial mindset
  • Desire to excel and grow with FIGS
  • People describe you as a “the ultimate problem solver” and “the nicest person they know”

A little bit about us…

Founded in 2013 in Los Angeles, FIGS is disrupting the medical apparel industry with our super soft, beautifully designed, 100% awesome scrubs. Through our threads for threads™ initiative, for every set of scrubs sold, FIGS gives a set to a healthcare provider in need. To date, we’ve donated over 100,000 scrubs across [26] countries. In 2015, FIGS was honored with B Corporation’s Best for the World Award, which recognized FIGS for going above and beyond to create a positive impact in the community. We stand for innovation, we are entrepreneurs and we're passionate about making an impact. We’re a modern, fun and thoughtful brand.


To apply, send your cover letter & resume to stat@wearfigs.com.