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The FIGS Terms and Conditions applicable to U.S. consumers can be found here

The FIGS Terms and Conditions applicable to Australia, Canada, EU, Israel, New Zealand and UK consumers can be found here

Date of last update: July 2023

Terms And Conditions for Rest of World Consumers

You must read the Terms of Use below before you browse www.wearfigs.com (the “Site”) and the Terms and Conditions as a whole before you place any order on this Site.

These Terms and Conditions are made up of two (2) parts:

  • PART 1 – GLOBAL-E US INC. TERMS OF SALE (“Terms of Sale”). The Terms of Sale constitute a legal agreement between you and Global-e US Inc. governing how you may make purchases on the Site. If you make any purchase on the Site and you are a resident in any jurisdiction that is outside of the U.S., Australia, Canada, EU, Israel, New Zealand or UK, then you are required to accept and agree to be bound by the Terms of Sale which shall be incorporated into (and therefore form part of) your contract of sale.

  • PART 2 – FIGS, INC. WEBSITE TERMS OF USE (“Terms of Use”). The Terms of Use constitute a legal agreement between you and FIGS, Inc. governing how you may access and browse the Site. If you access or browse the Site and you are a resident in any jurisdiction that is outside of the U.S., Australia, Canada, EU, Israel, New Zealand or UK, then you are required to accept and agree to comply with the Terms of Use. In the process of registering for an account with FIGS, you are required to accept and agree to be bound by the Terms of Use in order to complete registration.


PART 1

GLOBAL-E US INC. TERMS OF SALE

ABOUT US

  • 1.1 GLOBAL-E US INC. (a company incorporated in Delaware referred to as “Global-e”, “we”, ”our” or ”us”), having its registered office at 200 West 41st Street New York, New York 10036 and TIN - 61-1767260, is the sales facilitation and fulfilment partner of FIGS, Inc. (the “Retailer” or “FIGS”), operating the e-commerce Site at http://www.wearfigs.com, where the products (”Merchandise”) are made available to you for purchase and delivery to you. The Retailer has an agreement with Global-e allowing Global-e to act as the merchant of record, in Global-e’s name.

  • 1.2 By visiting the checkout operated by Global-e and residing on the Site (“Checkout”) and placing your order (“Order”) for Merchandise through the Checkout, you are entering into a contract of sale with Global-e (and the Retailer is not a party to that contract of sale).

  • 1.3 These Terms of Sale only apply to consumers who are ordering Merchandise for delivery outside of the U.S., Australia, Canada, EU, Israel, New Zealand and UK. If you are a consumer resident within U.S., Australia, Canada, EU, Israel, New Zealand or UK, then these Terms of Sale do not apply to you. If you are a consumer resident within the U.S., please follow this link to access the Terms of Sale that apply to you, If you are a consumer resident within Australia, Canada, EU, Israel, New Zealand or UK, please follow this link to access the Terms of Sale that apply to you.

  • 1.4 If you do not agree to these Terms of Sale, please do not place an Order for any Merchandise through the Checkout. These Terms of Sale define your legal relationship with Global-e regarding the Checkout, the placement of Orders for purchase of Merchandise, and purchase thereof.

  • 1.5 Please print or save these Terms of Sale for future use as there is no guarantee that they will remain accessible in future.

  • 1.6 If you have any questions or complaints about Global-e, these Terms of Sale or the Checkout, please contact us at service@Global-e.com or at our trading address: 200 West 41st Street New York, New York 10036.

  • 2. OTHER TERMS AND CONDITIONS THAT APPLY TO YOU

  • 2.1 In addition to these Terms of Sale, when you use or access the Site you confirm that you have read, understood and agreed to be bound by FIGS’ Website Terms of Use, which are contained in PART 2 of these Terms and Conditions.

  • 2.2 When you enter into a contract of sale for Merchandise, you acknowledge that your personal data will be used by: (a) FIGS' in accordance with its Non-U.S. Privacy and Cookie Policy, which can be accessed here: https://www.wearfigs.com/pages/non-us-privacy-policy; and (b) Global-e in accordance with its Privacy Notice (which is available at checkout).

  • 2.3 If you have any questions or complaints about FIGS', documents, please contact legal@wearfigs.com.

  • 3. GENERAL

  • 3.1 You buy the Merchandise in your local currency and at a price that includes any applicable sales taxes (such as Value Added Tax, Goods and Services Tax, Consumption Tax as applicable in your jurisdiction), plus delivery costs and fees (“Delivery Costs") and, if available for pre-payment, any import duties, tariffs and similar fees that may be imposed by the delivery destination (“Import Charges”). If you have elected not to pre-pay Import Charges, please be aware that the carrier or the broker of your choice may impose fees which cannot be calculated and/or estimated at the time of Checkout.

  • 3.2 From time to time, without advanced notice and in select destinations, Delivery Costs and/or Import Charges could be covered, partially or fully. The Site will provide details about such offers before completing and placing the Order.

  • 3.3 Orders placed via the Checkout are solely reserved for “Consumers”, which means an individual acting for purposes that are wholly or mainly outside that individual’s trade, business, craft or profession.

  • 3.4 Any Order which is obviously not a Consumer retail sale and, more generally, any Order that is fraudulent or presumed as such, will not be accepted. Prior to placing an Order, you confirm that the purchase of the Merchandise has no direct link to commercial activity of any kind and is strictly and solely for personal use.

  • 3.5 The characteristics of the Merchandise you buy, as well as the price, Delivery Costs and Import Charges (if available for pre-payment), shall be those displayed to you on the Checkout. Please make sure that you review your Checkout page so that you can identify and correct any input errors.

  • 3.6 You are advised that there may be minor differences between the actual Merchandise and the way that it appears on the Site /Checkout, e.g., in relation to appearance / color / texture / finish. The labelling or packaging of the Merchandise may differ immaterially from the images of these which you see on the Site and may not be in your own language.

  • 3.7 Quantity limits may apply in relation to Orders of certain Merchandise. Orders exceeding a certain number of authorized Merchandise could be refused at any moment in time, without prior notice.

  • 4. BROWSING, CHECKOUT AND ACCEPTANCE OF ORDERS

  • 4.1 You place the Order for the Merchandise by using the Checkout ordering process that is operated by Global-e (and not FIGS). This involves selecting the Merchandise, placing it in the Global-e shopping cart/basket and transmitting the Order by clicking on the “PAY AND PLACE ORDER” button (or similar button) on the Checkout. This process permits you to check and amend any errors before making an Order by using the “back” button.

  • 4.2 To place an Order, you must be at least at the age which enables you to bind yourself to contracts per local legal requirements in the place where you reside. By placing an Order, you confirm that you meet this requirement.

  • 4.3 The information contained in these Terms of Sale and the data contained on the Site and Checkout do not constitute an offer to sell, but rather an invitation to enter into a contract of sale with Global-e. Once you have placed your Order, it will be acknowledged via an email which will contain the relevant details of your Order. Please note, this e-mail does not constitute an acceptance of your Order to buy the Merchandise, it only constitutes an acknowledgement of your Order. Your Order is not accepted (and therefore no commitment is made to provide you with the Merchandise), and no contract for the sale of such Merchandise shall come into effect, until your Order is specifically accepted and a confirmation email is sent to you ("Order Confirmation"). Order Confirmation is subject to fraud checks and certain other mandated regulatory checks (such as ‘Denied Parties Screening’).

  • 4.4 If the payment method you selected at Checkout supports an authorization mechanism (e.g. most credit/debit cards), then when you place your Order the applicable amount will only be authorized. You will be charged only after the Merchandise has been dispatched to you, unless the Order is a ‘pre-order’ or a similar type of Order, in which case the charge could be made before the Merchandise has been dispatched, depending on the particulars of the pre-ordered Merchandise and you will be notified in advance if this is the case. If the payment method you selected does not support an authorization mechanism, the charge will be immediate upon placing the Order (or such other timing set by that specific payment method you used, if applicable). Please note that you will be charged the full Order amount even if the Order is dispatched in parts. Where PayPal/PayPal Express is offered as a payment method, the full amount of your purchase may be taken immediately following the placement of your Order. Pre-payment shall not affect your legal rights under these Terms of Sale (including for example any right of refund). If shipping, delivery or fulfilment obligations cannot be performed (subject to these Terms of Sale), you will be notified via email and a refund of the pre-payment will be made without delay.

  • 4.5 Appropriate efforts are made to process and fulfil any Order as quickly as possible. However, certain Orders may be declined, notably abnormal Orders, Orders which are suspected to be placed not in good faith or Orders which have not been placed by individuals. Your Order may also be declined or cancelled, upon notice to you, if:

  • 4.5.1 the Merchandise is unavailable (in which case, if the payment was processed, you will be refunded in accordance with these Terms of Sale); or

  • 4.5.2 the payment information you provided cannot be verified.

  • 4.6 If a suspicion arises that someone's identity, address, email address and/or payment information has been used fraudulently or in an unauthorized manner, you may be required to provide additional verifications and information before, and as a condition to, the acceptance of any Order.

  • 4.7 Moreover, an Order may be cancelled (in full or in part) even after the Order Confirmation has been dispatched, if a suspicion arises that there could be, or actually were such circumstances (on our part or any third party’s part) giving rise to a good faith, genuine or honest error, mistake or misunderstanding pursuant to which we would neither have sent the Order Confirmation nor have agreed to sell the Merchandise. An example could be a specious low price for a Merchandise otherwise costing significantly more. In the event of such genuine error, you shall receive a properly detailed notice of cancellation, following which your Order will be automatically cancelled, and you will be refunded the amounts you actually paid.

  • 5. EXCHANGE RATE

  • 5.1 Exchange rates may be set and updated regularly, and you acknowledge that such updates may affect Merchandise pricing on the Checkout. The price of the Merchandise will be the price (according to the applicable exchange rate) at the time you actually place your Order via the Checkout, as displayed on the Checkout.

  • 6. TITLE; RISK; IMPORTER OF RECORD

  • 6.1 The title to the Merchandise ordered is transferred from Global-e to you the moment the Merchandise is dispatched to you in the dispatch country before export (where the contract for the sale of Merchandise is concluded), provided you have made full payment of the Order amount (including Merchandise price, delivery charges if any and any other charges payable under these Terms of Sale, if any).

  • 6.2 Risk of damage or loss shall be transferred to you on delivery to you (or to somebody identified by you to carry or take possession of the Merchandise on your behalf) to the address that you specified when ordering (that may include the port of entrance to the destination as specified on the Checkout, in case you have selected not to pre-pay Import Charges).

  • 6.3 You will be considered the ‘importer of record’ of the Merchandise, and Global-e (or someone on its behalf) will only be facilitating the importation on your behalf as your agent. Subject to the applicable law, you are responsible for assuring that the Merchandise can be lawfully imported to the destination, and you therefore need to comply with all applicable laws, regulations, certifications and rules of the destination into which you import the Merchandise. Please note the standard for using the Merchandise in the import destination BEFORE ordering. Merchandise ordered to a destination with different standards cannot be returned for this reason and no liability will be assumed in any circumstances which may arise from purchasing Merchandise without the correct standards for your destination.

  • 6.4 Please note that documentation such as user manuals, product care, handling instructions and safety warnings may not be in your language; you may not have available manufacturer’s or other service options for the Merchandise or parts thereof; the Merchandise (and accompanying materials) may not be designed in accordance with the standards, product regulations and specifications of the destination to which you Order, or labelled in accordance with the requirements applicable in the destination or in the destination language; if the Merchandise are powered, that may not conform to the destination power parameters such as voltage or other electrical standards (for example you may need to use an adapter to charge your Merchandise).

  • 6.5 You agree that you will not re-export, re-distribute or otherwise commercially re-sell any Merchandise purchased by you via the Checkout.

  • 7. FULFILMENT, HANDLING AND DELIVERY OF ORDERS

  • 7.1 You acknowledge and agree that Global-e or one of its third-party fulfilment services providers acting on its behalf (each a "Fulfilment Provider") may handle the delivery and fulfilment of your Order, and that Global-e has sole discretion as to the Fulfilment Provider it chooses to use.

  • 7.2 Not all Merchandise can be delivered anywhere (due to limitations imposed on the Merchandise or by the destination) but the Checkout will not permit you to submit your Order if the Merchandise cannot be delivered to your specified address.

  • 7.3 Delivery will be complete when the Merchandise will be delivered to the address which you specify when ordering (that may include the port of entrance to the destination as specified on the Checkout, in case you have selected not to pre-pay Import Charges).

  • 7.4 Different parts of your Order may be delivered on different dates. Unless otherwise stated, and subject to applicable laws, delivery dates given on Checkout (or on the Site) are estimates only. Your Order will be fulfilled by the delivery date set out in the Order Confirmation or, if no delivery date is specified, then within thirty (30) days after the date of the Order Confirmation, unless there are exceptional circumstances (pre-order for example). Delivery timeframes are affected by your delivery address and the delivery method selected. Global-e is unable to specify an exact delivery date and time.

  • 7.5 Global-e has no liability for any losses arising from delay in delivery to the extent that this is due to circumstances beyond its reasonable control and where Global-e could not have taken reasonable steps to deal with the delay. For example, delays resulting from customs clearance procedures or other actions of relevant authorities are generally outside Global-e control, or delays resulting directly from your actions or omissions.

  • 8. PAYMENT METHODS

  • 8.1 You may pay with the payment methods specified at Checkout. The availability of such payment methods is dependent on your geographical location. When being charged, the descriptor you will see shall include Global-e identified as ‘Global-e’ and will substantially look like this: **Global-e//Merchant**. Payments in relation to the Merchandise could be made to an intra-group affiliate as our agent, and such payment will discharge you from your payment obligations in connection with the purchase of the Merchandise from us.

  • 8.2 You acknowledge and agree that:

  • 8.2.1 you will be charged by Global-e or one of its third-party payment processors ("Payment Processor"), through the payment method that you have selected at Checkout for such Order and such other amounts payable under these Terms of Sale that may be due in connection with the Order;

  • 8.2.2 you will provide valid and current information about yourself;

  • 8.2.3 Global-e may use the tools, software or services of Payment Processors to process transactions on its behalf; and

  • 8.2.4 you may be charged by your bank or credit/debit card issuer with additional fees (such as foreign transaction fees or cross border fees) or surcharges imposed by your bank or credit/debit card issuer, and those are not Global-e charges or fees, and Global-e has no control over this nor does Global-e have any way to mitigate this, as this is purely up to the relationship and commercial terms between you and your bank or credit/debit card issuer, and Global-e also has no way of knowing in advance whether you will be charged such fees or surcharges, as each bank and credit/debit card issuer has its own policy, and Global-e’s commitment is to acquire the amount set at Checkout in your local currency.

  • 8.3 Depending on your geography, payment may be made to one of our intra-group affiliated companies, acting as our agent. This payment will constitute a payment to us and will discharge you from your payment obligations in connection with the purchase of the Merchandise from us.

  • 8.4 Payment by Invoice with Klarna: In cooperation with Klarna and in certain jurisdictions only, you may be offered the opportunity to purchase the Merchandise using Klarna as a payment method. The terms and conditions which will apply to payment by Invoice with Klarna can be found here, noting that German (not English) is the governing and binding language of such terms and conditions. Eligibility for use of the Klarna invoicing payment method will be determined by Klarna in their sole discretion and Global-e accept no liability in respect of your use of Klarna as a payment method. Where you choose to purchase your Merchandise using payment by invoice with Klarna, you will be sharing your personal data with Klarna and the terms of Klarna privacy policy shall apply to their use of your personal information. Global-e shall have no responsibility for their use of your personal data.

  • 8.5 Global-e will process your payment for the Merchandise. Global-e will take reasonable care to keep the details of your Order and payment secure, but (in the absence of material negligence) Global-e cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.

  • 9. IMPORT CHARGES

  • 9.1 For certain delivery destinations and/or Merchandise, you may be offered the option to pre-pay applicable Import Charges, which will then be calculated and added or included in the final price when you place the Order. In certain cases, the price of the Merchandise may already be inclusive of Import Charges.

  • 9.2 In the event that the option to pre-pay applicable Import Charges is available for you and you choose to pre-pay such Import Charges, or if the Import Charges were already included in the price of the Merchandise, your final price will be fully guaranteed, and the actual Import Charges will be paid on your behalf to the applicable authorities, as determined by your delivery destination upon import of your Order.

  • 9.3 Global-e may contract with a local licensed customs broker in the destination. Agreement to these Terms of Sale serve as an authorization for the applicable customs broker to act as your agent to:

  • 9.3.1 conduct transactions with the local applicable authority;

  • 9.3.2 complete, submit and execute related documents on your behalf in connection with the import of Merchandise in your Order;

  • 9.3.3 facilitate the payment of applicable Import Charges; and

  • 9.3.4 if applicable, return such Merchandise to Global-e.

  • 9.4 You acknowledge that, in the case of a return of Merchandise, regardless of whether an Import Charge was pre-paid or not, you (and not Global-e or anyone on its behalf) will be fully responsible for claiming back any Import Charges from the applicable tax authority, to the extent possible, and Global-e shall have no responsibility or liability in connection with such claim.

  • 9.5 You may decide not to pre-pay the Import Charges at Checkout, or the option to pre-pay Import Charges may not be available for your delivery destination or the Merchandise. In such cases (i.e. where pre-payment doesn’t apply):

  • 9.5.1 you are advised that the amount of Import Charges displayed under the pre-pay option on the Checkout may not reflect the actual Import Charges payable by you as determined by your delivery destination’s relevant authority, which may be more or less than such estimate; and

  • 9.5.2 you will be fully responsible for paying all applicable Import Charges directly to the relevant authority (and for reclaiming them in the event of a return of Merchandise, to the extent permitted in these Terms of Sale) as determined by the authorities of the delivery destination, and Global-e shall have no responsibility or liability in connection with the foregoing. Moreover, if you fail to pay Import Charges without reasonable reason causing the liability to fall on us or the carrier, the liability amount of Import Charges may be deducted from any refund or other amounts you may claim.

  • 9.6 If you elected not to pre-pay Import Charges, or failed to pay Import Charges, or refused to accept Merchandise, in each case resulting with the Merchandise being returned or need to be returned, then you may be liable for the return delivery costs and may not be reimbursed or refunded for Delivery Costs paid by you for making the delivery to you. Global-e may also charge you with additional direct or indirect charges resulting from said failure or refusal. Global-e may, if that is in accordance with these Terms of Sale, reimburse and refund you for the cost of the Merchandise, but not the Import Charges which may or may not be reimbursable by the relevant authority.

  • 10. RETURNS POLICY (ALL CUSTOMERS, EXCLUDING FAULTY AND PERSONALIZED MERCHANDISE)

  • 10.1 This Returns Policy applies to all consumers resident or domiciled outside of the U.S., Australia, Canada, EU, Israel, New Zealand or UK.

  • 10.2 The return request must be made within thirty (30) days from the date the Order was placed (unless otherwise required by applicable specifically prevailing consumer law).

  • 10.3 If you wish to cancel your Order and return Merchandise pursuant to these Terms of Sale, the following instructions apply:

  • 10.3.1 You must first inform Global-e of your decision to cancel and return your Order by a clear statement made through the returns portal available here, by following the instructions and providing the requested information therein, including providing proof of purchase (your Order identification number and the email address used for the purchase of the Merchandise), indicating the applicable items to be returned and the quantity thereof and selecting the applicable method of returning the product (if different options are available). If a returns portal link is not available on the Site, or on the Online Support link (if available) in the Order Confirmation, then you may contact the Retailer’s customer service team at stat@wearfigs.com (the “Customer Service Team”) to inform us of your intent to return your Order, and such team will guide you through the process.

  • 10.3.2 A return Merchandise authorization ("RMA") number will be provided to you (through the portal (if applicable) and via e-mail) and you will be provided with a pre-paid returns label that you must affix to your parcel. Please note that the cost of the pre-paid returns label will be deducted from any refund to which you are entitled in accordance with this Section (unless the goods are defective or faulty, in which case, you will not be liable for these costs of return). The amount that will be deducted from your refund will be 12 USD (or an equivalent in your local currency) to account for the fact that the items must be shipped back to our warehouse in California, USA, unless we choose to deduct a lesser amount, or deduct nothing at all, which we may do from time to time. The amount that will be deducted from your refund will be communicated to you as part of the returns portal click-through process.

  • 10.3.3 Promptly after your returns label has been provided, you will send back the Merchandise or hand it over as per the instructions provided to you in the return portal. You must act without undue delay and in any event not later than fourteen (14) days from the day on which you communicate your return to Gloal-e in accordance with Section 10.3.1. The RMA number must be included in the return package.

  • 10.3.4 The Merchandise must be returned in a new and unused state, in perfect condition, with all protective or other materials in place and tags and stickers attached to them (if applicable), as well as with the original box/container, including all accessories and documents. All returns could be subject to strict quality control to ensure that the returned Merchandise satisfy these requirements. If the Merchandise does not meet such standards, the return could be refused, and the Merchandise will be returned to you (at your own cost) or you will be liable for the Merchandise devaluation.

  • 10.3.5 Upon receipt of the returned Merchandise and confirmation that it has been returned in accordance with the applicable requirements, you will be reimbursed for the actual paid price of the returned Merchandise (and such other fees, if applicable pursuant to these Terms of Sale) less the costs of return (as explained in Section 10.3.2).

  • 10.3.6 If you have paid Import Charges in connection with your Order (either pre-paid at Checkout or paid upon receipt of the Order directly to the applicable authority), you acknowledge that:

  • (a) you must seek reimbursement directly from the applicable authority in your destination;

  • (b) it will be your sole responsibility to claim such Import Charges back from the applicable authority in your destination; and

  • (c) Global-e cannot guarantee that such claim will be successful. If you have pre-paid Import Charges, upon your written request Global-e may exert appropriate efforts to assist you in obtaining reimbursement of such Import Charges, and for such purpose you hereby give Global-e a power of attorney to act in your name to try and obtain such reimbursement (however this power of attorney is not a guarantee that such reimbursement will be successful).

  • 10.3.7 Any initial Delivery Costs paid by you in connection with the Order are reimbursable or refundable. However, any delivery and clearance costs incurred by you when returning Merchandise may not be eligible for reimbursement or refund other than in the event of defective Merchandise, where you will be reimbursed for these costs.

  • 10.3.8 Title and risk to the returned Merchandise will not be taken back or assumed until it physically arrives back to the returns facility, and therefore you are advised to use a courier service offering a tracking number, and to take out adequate insurance to cover the cost of the goods in transit.

  • 11. LIMITATION ON RETURNS POLICY

  • 11.1 TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW AND NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THESE TERMS OF SALE, THERE IS NO RIGHT TO RETURN MERCHANDISE WHICH WAS MADE TO YOUR SPECIFICATIONS OR WHICH IS CLEARLY PERSONALIZED. THERE ARE OTHER TYPES OF MERCHANDISE THAT ARE NOT ELIGIBLE FOR RETURN SUCH AS FRAGRANCES, SEALED GOODS WHICH HAVE BEEN UNSEALED (SUCH AS DVDS OR AUDIO DEVICES OR GOODS LIABLE TO DETERIORATE OR EXPIRE RAPIDLY) OR OTHER MERCHANDISE WHICH ARE NOT SUITABLE FOR RETURN DUE TO HEALTH PROTECTION OR HYGIENE REASONS, IF THEY WERE SEALED AND BECOME UNSEALED AFTER DELIVERY. This Section does not apply to goods that are not in compliance with your legal rights.

  • 11.2 Only the buyer will be entitled to receive a refund of the purchase price where a return request is accepted. In no event will a person who has received the Merchandise as a gift be entitled to receive a refund. If you are a gift recipient and wish to return the Merchandise, please contact us to discuss your options.

  • 12. LIMITED WARRANTY; RETURNS POLICY FOR FAULTY MERCHANDISE

  • 12.1 If any Merchandise you Order is damaged or faulty when delivered to you or has developed a fault, you may have one or more legal remedies available to you, depending on when you make us aware of the problem, in accordance with your legal rights and the laws of your jurisdiction. If you believe Merchandise was delivered damaged or faulty or has developed a fault, you should inform the Retailer’s Customer Service Team as soon as possible, preferably in writing, giving your name, address and Order reference. Nothing in this Section affects your legal rights.

  • 13. LIABILITY

  • 13.1 You acknowledge and understand that the Retailer has no responsibilities, obligations or liabilities whatsoever under or in connection with these Terms of Sale. Your only right of claim and/or right of action under or in connection with the Terms of Sale shall be with and/or against Global-e, as set out in more detail in this ‘Liability’ Section.

  • 13.2 If there are certain liabilities that cannot be excluded under applicable law, nothing in these Terms of Sale will affect these legal rights.

  • 13.3 Subject to the foregoing, in no event will there be any liability for any of your business losses. Any liability of Global-e, if so exists, shall not exceed the purchase price of the relevant Merchandise.

  • 13.4 Global-e will not be responsible for any loss or damages incurred by unauthorized use of your payment card on the Checkout, and Global-e is not responsible for notifying your card issuer or any law enforcement authority in these instances.

  • 13.5 You must give Global-e a reasonable opportunity to remedy any matter for which they are liable before you incur any costs remedying the matter yourself.

  • 13.6 Global-e cannot guarantee that the Checkout will be uninterrupted or error-free. Global-e is entitled without notice and without liability to suspend the Checkout for repair, maintenance, improvement or other technical reason.

  • 13.7 To the maximum extent permitted by applicable law, Global-e shall not be held liable, if and in so far as it cannot fulfil its obligations as a result of circumstances beyond its reasonable control and where it could not have taken appropriate steps to avoid such effects including third party telecommunication failures.

  • 14. INTELLECTUAL PROPERTY RIGHTS

  • 14.1 Any access or use of the Checkout for any reason other than your personal, non-commercial use, is prohibited. You further acknowledge that any other use of the material and content of the Checkout is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

  • 14.2 Unless otherwise stated, the copyright and other intellectual property rights in the content on the Checkout are owned by Global-e or our licensors.

  • 14.3 You may print off one copy and may download extracts of any page from this Checkout for non-commercial, personal use.

  • 15. GOVERNING LAW AND DISPUTES

  • These Terms of Sale are governed by the laws of the State of California, USA, or other applicable laws (such as certain consumer laws in your own country), in case such laws clearly prevail over laws of the State of California, USA. You agree that any dispute regarding these Terms of Sale will only be dealt with by the courts of Los Angeles County, in the State of California. You hereby agree to the fullest extent permitted by applicable law, that you irrevocably waive all right to trial by jury as to any issue relating hereto in any action, proceeding, or counterclaim arising out of or relating to these Terms of Sale.

  • 16. MISCELLANEOUS

  • 16.1 Communications will be made electronically by sending email or otherwise posting electronically.

  • 16.2 A third party who is not a party to these Terms of Use has no right to enforce any provision of the Terms of Use.

  • 16.3 Global-e is committed to render the carry on its business in accordance with its Code of Conduct and Modern Slavery Policy (available here: https://investors.global-e.com/corporate-governance/documents-charters).

  • 16.4 If any provision or provisions of these Terms of Sale shall be held to be invalid, illegal or unenforceable, that provision shall be enforced to the fullest extent permitted by applicable law, and the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired.

  • 16.5 Headings used in these Terms of Sale are for information and not binding.

  • 16.6 Any failure by either party to exercise or enforce any right or provision of these Terms of Sale does not mean this is a “waiver” (i.e. that it cannot be enforced later). If any part of these Terms of Sale is ineffective or unenforceable for any reason, then it will be replaced with a provision which as far as possible achieves the same thing and the rest of these Terms of Sale shall continue to apply. These Terms of Sale may be transferred by Global-e to a third party, without your consent, but this will not affect your rights or obligations. A person who is not a party to these Terms of Sale shall have no rights to enforce any term of these Terms of Sale except insofar as expressly stated otherwise.

  • 16.7 Global-e reserves the right to access, read, preserve, and disclose any information obtained in connection with the Order, and your use of the Checkout, as Global-e reasonably believes is necessary to:

  • 16.7.1 satisfy any applicable law, regulation, legal process, subpoena or governmental request;

  • 16.7.2 enforce these Terms of Sale, including to investigate potential violations of them;

  • 16.7.3 detect, prevent, or otherwise address fraud, security or technical issues;

  • 16.7.4 respond to your support requests; or

  • 16.7.5 protect the rights, property or safety of Global-e, the Retailer or the public.

  • 16.8 The Checkout may contain links to third party websites or services that are not owned or controlled by Global-e. Global-e is not affiliated with, have no control over, and assume no responsibility for the content, privacy policies, or practices of, any third-party websites. You:

  • 16.8.1 are solely responsible and liable for your use of and linking to third party websites and any content that you may send or post to a third-party website; and

  • 16.8.2 expressly release Global-e from any and all liability arising from your use of any third-party website. Accordingly, you are encouraged to read the terms and conditions and privacy policy of each third-party website that you may choose to visit.

  • 16.9 Global-e reserves the right to modify these Terms of Sale at any time. However, no such change will affect any Order that you have already placed which will continue to be governed by the Terms of Sale that applied at the time at which you placed your Order.

  • 16.10 The contract in respect of any Orders is concluded between you and Global-e or our intra-group affiliate acting on behalf of Global-e, and that no public filing requirements apply.

  • 16.11 Please see the contact information of our Global-e affiliates here.

  • PART 2

    FIGS, INC. WEBSITE TERMS OF USE

  • 1. ABOUT FIGS, INC.

    FIGS, Inc. is a company registered in Delaware, USA under company number 5280784, with its registered office at 2834 Colorado Ave, Suite 100, Santa Monica, CA 90404 and U.S. tax number 46-2005653 (“FIGS”, “we”, “us”, “our”).

    FIGS operates the website at www.wearfigs.com.

    You can contact us at any time using the following details:

    Email: stat@wearfigs.com

    Postal address: 2834 Colorado Ave, Suite 100, Santa Monica, CA 90404

    U.S. telephone number: +1-888-462-1901 (PLEASE NOTE: you may be charged to call this number)

  • 2. ABOUT THESE TERMS OF USE

  • 2.1 Please read these Terms of Use carefully. These describe how you may:

  • 2.1.1 access and use the Site and the content on it;

  • 2.1.2 register for a user account on the Site; and

  • 2.1.3 interact with the Site by, for example, submitting comments, images, videos, or any other type of material.

  • 2.2 By using the Site, you accept the Terms of Use and agree to comply with them. In the process of registering for an account, you are required to accept and agree to be bound by the Terms of Use in order to complete registration.

  • 2.3 These Terms of Use only apply to consumers who are ordering Merchandise for delivery outside of the U.S., Australia, Canada, EU, Israel, New Zealand or UK. If you are a consumer resident within the U.S. Australia, Canada, EU, Israel, New Zealand or UK, then these Terms of Use do not apply to you. If you are a consumer resident within the U.S., please follow this link to access the Terms of Use that apply to you. If you are a consumer resident within Australia, Canada, EU, Israel, New Zealand or UK, please follow this link to access the Terms of Use that apply to you.

  • 2.4 In addition to these Terms of Use, your use of or access to the Site will also be governed by the FIGS Non-U.S. Privacy and Cookie Policy, which can be accessed at any time here: https://www.wearfigs.com/pages/non-us-privacy-policy.

  • 2.5 Further, if you elect to place an order for goods on the Site, this will constitute a contract of sale between yourself and Global-e US Inc. (and not FIGS) and that contract of sale shall be governed by Global-e’s Terms of Sale which can be found in PART 1 of these Terms and Conditions. The Terms of Sale operate separately to these Terms of Use.

  • 2.6 We reserve the right to modify these Terms of Use at any time. If you reside in the Philippines and have registered for an Account (please see clause 3.1 below), we will provide you with prior notice by sending notice to the last email address you have provided to us and your continued use of any service following such notification of any amendment shall indicate your acceptance of any and all such changes.

  • 3. REGISTRATION AND ACCOUNT INFORMATION

  • 3.1 You may simply browse the Site, or you may register a FIGS “Account” via the Site.

  • 3.2 In order to register an Account, you must be eighteen (18) years of age or over.

  • 3.3 When you set up an Account, you are required to provide certain information including your name and email address and select a password (collectively, your “Account Information”). By clicking “Create” you complete the registration process and send us your request to register for an Account. Before pressing the "Create" button, input errors can be corrected by clicking the "Back" button. On the data entry page, you can correct the Account Information by clicking on the corresponding line and deleting the entered data. You must only provide us with true, accurate, current and complete information for your Account. If we believe or suspect that your information is not true, accurate, current or complete, we may deny or terminate your access to your Account or any other part of the Site.

  • 3.4 If we accept your application for an Account, you will receive a confirmation by email to the email address that you provided. This email will include these Terms of Use. Please save or print this email as we will not save this information for you.

  • 3.5 You agree to notify us immediately if there are any changes to the Account Information.

  • 3.6 You must treat the Account Information as confidential information and must not transfer it to or share it with any third parties. If someone accesses our Site using your Account Information, we will rely on that Account Information and will assume that it is really you or your representative who is accessing the Site. To the extent permitted by applicable law, you are solely responsible for any and all use of your Account Information and activities that occur under or in connection with your Account. You agree to notify us immediately if you have reason to believe that an unauthorised person is accessing your Account.

  • 4. PLACING ORDERS AT THE CHECKOUT

  • 4.1 The checkout is hosted, owned, and operated by Global-e US Inc. (and not by FIGS). This means that:

  • 4.1.1 any orders that you place or transactions that you enter into via the Site are concluded with Global-e US Inc. (and not with FIGS) and are subject to Global-e’s Terms of Sale which are located in PART 1 of these Terms and Conditions;

  • 4.1.2 any contract of sale in relation to goods that you enter into via the Site shall be with Global-e US Inc. (and not FIGS);

  • 4.1.3 all prices are set by Global-e US Inc. (and not FIGS); and

  • 4.1.4 any payments that you submit via the checkout are made to or on behalf of Global-e US Inc. (and not FIGS).

  • 4.2 For the avoidance of doubt, FIGS is not a party to any contracts of sale that you enter into via the Site.

  • 4.3 Discounts and Promo Codes. We may, in our sole discretion, create discounts and promotional codes that may be redeemed for credit in your Account, or other features or benefits, subject to any additional terms that we establish on a per promotional code basis and that will be posted on the Site (“Promo Codes”). Promo Codes cannot be purchased. Promo Codes may only be used once per person. Only Promo Codes sent to you through official FIGS communications channels are valid. You agree that Promo Codes:

  • 4.3.1 must be used for the intended audience and purpose and in a lawful manner;

  • 4.3.2 may not be duplicated, sold, or transferred in any manner, or made available to the general public (whether posted to a public forum or otherwise), unless expressly permitted by us;

  • 4.3.3 may be disabled by us at any time for any reason without liability to us;

  • 4.3.4 may only be used pursuant to the specific terms that we establish for that Promo Code and in accordance with the Terms of Sale;

  • 4.3.5 are not redeemable for cash; and

  • 4.3.6 may expire prior to your use.

  • 4.4 To protect the intellectual property rights of FIGS and its licensors and suppliers, any resale of products purchased via the Site for commercial purposes or business profit is strictly prohibited.

  • 5. IMAGES AND INFORMATION ON THE SITE

  • 5.1 The Site and the content on it are provided for general information purposes only. They are not intended to amount to advice on which you should rely.

  • 5.2 We make reasonable efforts to display images and information relating to goods that are offered for sale by Global-e, and their colors, as accurately as possible. However, the displayed colors of the goods will depend upon your monitor and we cannot guarantee that your monitor will accurately portray the actual colors of the goods.

  • 5.3 We endeavour to avoid typographical errors on the Site and reserve the right to correct any such errors at any time.

  • 6. PROMOTIONAL OFFERS We may run promotional offers from time to time on the Site. All of the terms and conditions of any such promotion (including, but not limited to, the duration of the promotion, any costs to be borne by you, etc.) will be posted on the Site. By participating in such promotion, you accept the applicable terms related to any such promotion. Each set of promotional terms are incorporated by your acceptance into, and make a part of, these Terms and Conditions. Unless otherwise indicated, we may establish and modify, in our sole discretion, the terms of such offer and end such offer at any point. Promotional offers may not be available in your jurisdiction.

  • 7. FIONX PROTECTIVE MASKS By accepting these Terms of Use you also accept the FIGS FIONx™ Protective Mask Terms for information related to FIGS’ FIONx™ protective masks. The full FIONx™ Protective Mask Terms are incorporated by your acceptance into, and made a part of, these Terms of Use. You acknowledge that FIONx™ Protective Masks are non-medical masks and have not been certified, approved, or cleared by the NIOSH, the CDC, the FDA, or any other certifying body or health regulatory authority. As such, FIGS makes no representations regarding the safety and efficacy of these masks in filtering particles out of the air, providing a barrier to prevent or limit the transmission of particles, secretions and/or fluids, or for any other purpose such masks are typically intended for use. These masks are not labelled as a respiratory protective device, and therefore should not be used for particulate filtration.

  • 8. INTELLECTUAL PROPERTY RIGHTS

  • 8.1 You understand and acknowledge that all intellectual property rights in the FIGS name and trademarks (including but not limited to names, logos, commercial slogans, product names and commercial symbols), the Site (including but not limited to text, designs, images, videos, graphics, software, code, proprietary methods and systems), and the goods featured on the Site (including but not limited to product names, images and packaging) are owned by us or our licensors. Those works are protected by intellectual property laws and treaties around the world. All such rights are reserved. Ownership of all such intellectual property rights and the goodwill associated therewith remains with us and/or our licensors (as applicable).

  • 8.2 You are not granted any right to use, and may not use, any of our intellectual property rights other than as set out in these Terms of Use. Subject to these Terms of Use, FIGS grants you a limited, royalty-free license for the duration permitted by the applicable law where you are domiciled to reproduce portions of the information and content available on the Site for the sole purpose of using the Site for your personal or non-commercial purposes. Unless otherwise specified by FIGS in a separate license, your right to use such materials that you access or download through the Site is subject to the Terms of Use.

  • 8.3 You are not permitted to use our intellectual property rights for or in connection with any commercial, non-personal or public purpose whatsoever without our prior written consent (or the prior written consent of our licensors, as applicable).

  • 8.4 Our intellectual property rights may not be copied, modified, reproduced, republished, posted or re-posted, transmitted, sold, offered for sale, uploaded or redistributed in any way without our prior written permission and/or the prior written permission of our licensors.

  • 8.5 You must abide by all copyright notices, information, or restrictions contained in or attached to any of our intellectual property rights.

  • 8.6 Nothing in these Terms of Use grants you any right to receive delivery of a copy of our intellectual property rights or to obtain access to our intellectual property rights except as generally and ordinarily permitted through the Site according to these Terms of Use.

  • 8.7 Any communications or materials that you send to us through the Site by electronic mail or other means will be treated as non-proprietary and non-confidential. We are free to publish, display, post, distribute and otherwise use any ideas, suggestions, concepts, designs, know-how and other information contained in such communications or material for any purpose, including, but not limited to, developing, manufacturing, advertising, and marketing.

  • 8.8 Any use of third-party software provided in connection with the Site will be governed by such third parties’ licenses and not by these Terms of Use.

  • 9. USER GENERATED CONTENT

  • 9.1 When you access the Site, you have the opportunity to share and access user-generated information and materials (for example, product reviews, comments, pictures, text or sound), all of which we call “Content.”

  • 9.2 You agree not to revise Content posted by others.

  • 9.3 When you as a user post or publish Content that you upload, post, e-mail, transmit or otherwise make available on the Site, you grant FIGS to the maximum extent permitted by applicable law a fully paid, royalty-free, irrevocable, non-exclusive and fully sublicensable right (including any moral rights) and license for the duration permitted by the applicable law where you are domiciled to use, license, distribute, reproduce, modify, adapt, publicly perform, create derivative works from, publicly display, derive revenue or other remuneration from, and communicate to the public, your Content (in whole or in part) and/or to incorporate it in other works in any form, media or technology now known or later developed, for the full term of any worldwide intellectual property right, including moral rights and waiving any moral rights in FIGS’ favour that may exist in your Content. The purposes of this licence are as follows: (i) advertising, marketing and promotion, including in relation to the Site and FIGS; and (ii) allowing other users of the Site and other third parties to view, access, use, download, modify, adapt, amend, prepare derivative works of, publish, transmit or distribute your User Generated Content.

  • 9.4 You represent and warrant that you will not post any Content that in any manner:

  • 9.4.1 infringes the copyright, trademark, trade secret, or other intellectual property or proprietary right of others (for example, you should not use images of well-known characters, footage or music unless it is your own or you have permission to use it);

  • 9.4.2 violates the applicable privacy, publicity, or other rights of third parties;

  • 9.4.3 violates any applicable law, statute, ordinance or regulation;

  • 9.4.4 violates any part of these Terms of Use;

  • 9.4.5 is false, dishonest or inaccurate;

  • 9.4.6 is discriminatory, unlawful, tortious, obscene, fraudulent, defamatory, harmful, threatening, pornographic, indecent, vulgar, harassing, bullying, discourteous, hateful, harmful, abusive or racially, ethnically, religiously, sexually or otherwise offensive;

  • 9.4.7 discloses or provides information protected under any law, agreement or fiduciary relationship, including but not limited to proprietary, private, personal or confidential information of others;

  • 9.4.8 misrepresents your identity or your affiliation with another person in any way, or impersonates another person;

  • 9.4.9 contains any viruses, Trojan horses, spyware, malware, worms, time bombs, cancelbots, or other disabling devices or other harmful component intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate the Site or any system, data or personal information;

  • 9.4.10 advocates or encourages any terrorism, violence or illegal activity;

  • 9.4.11 gives the impression that it emanates from or is endorsed by FIGS if this is not the case; and/or

  • 9.4.12 has the potential to create liability for us or cause us to violate the requirements of or to lose the services, in whole or in part, of our internet service providers or other suppliers.

  • 9.5 You access the Site at your own risk. Although we strive to enforce these rules with all of our users, we are under no obligation to proactively oversee, moderate or monitor this activity and you may be exposed to Content that violates our policies or is otherwise offensive.

  • 9.6 We reserve the right to refuse to accept or refuse or cease to use any Content supplied by any person that contravenes these rules. We are merely acting as a passive conduit for such distribution.

  • 9.7 We may remove Content from the Site for any reason, including if we determine or suspect that such Content violates these Terms of Use. If you become aware of any Content that breaches the rules, please contact us at legal@wearfigs.com, providing your full name and address, along with details of:

  • 9.7.1 the date on which it was posted and where it can be found on the Site;

  • 9.7.2 the username of the person who posted it;

  • 9.7.3 reasons why the Content should be deleted; and

  • 9.7.4 copies of any communications with the user who posted it (if any).

  • 10. GENERAL RULES OF USER CONDUCT

  • 10.1 You may only use the Site for your own private and non-commercial use, in accordance with applicable law and these Terms of Use.

  • 10.2 You are responsible for making all arrangements necessary for you to have access to the Site.

  • 10.3 It is our goal to make access to our Site a good experience for all of our users. You represent and warrant that you will not use, reproduce, duplicate, copy, sell, resell or exploit any portion of the Site, or use or access the Site for any purposes other than for which the Site is being provided to you, or do any of the following:

  • 10.3.1 conduct or promote any illegal activities while using the Site;

  • 10.3.2 upload, distribute or print anything that may be harmful to minors;

  • 10.3.3 attempt to reverse engineer or jeopardize the correct functioning of the Site, or otherwise attempt to derive the source code of the software (including the tools, methods, processes, and infrastructure) that enables or underlies the Site;

  • 10.3.4 attempt to gain access to secured portions of the Site to which you do not possess access rights; misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful; or attack the Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you may commit a criminal offence. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Site will cease immediately;

  • 10.3.5 use the Site to generate unsolicited email advertisements or spam;

  • 10.3.6 use the Site to stalk, harass or harm another individual;

  • 10.3.7 use any high volume automatic, electronic or manual process to access, search or harvest information from the Site (including without limitation robots, spiders or scripts);

  • 10.3.8 interfere in any way with the proper functioning of the Site or interfere with or disrupt any servers or networks connected to the Site, or disobey any requirements, procedures, policies or regulations of networks connected to the Site;

  • 10.3.9 use any robot, spider, crawler other automatic device, or manual process to extract, “screen scrape,” monitor, “mine,” or copy any static or dynamic web page on the Site or the content contained on any such web page for commercial use without our prior express written permission;

  • 10.3.10 impersonate any person or entity, or otherwise misrepresent your affiliation with a person or entity; or

  • 10.3.11 mirror or frame the Site or any content, place pop-up windows over its pages, or otherwise affect the display of its pages.

  • 11. FEEDBACK In the event that you provide us any ideas, thoughts, criticisms, suggested improvements or other feedback related to the Site or our products (collectively “Feedback”), you agree we may use the Feedback to modify our Site and/or our products and that you will not be due any compensation, including any royalty. You grant to us a worldwide, royalty-free, fully paid, perpetual, irrevocable license to use, reproduce, modify, translate, distribute, perform, display, import, sell, offer for sale, make, have made and otherwise exploit the Feedback in any form, media, or technology, whether now known or hereafter developed, and to allow others to do the same. This is true whether you provide the Feedback on the Site or through any other method of communication with us, unless we have entered into a separate written agreement with you that provides otherwise.

  • 12. MODIFICATIONS TO THE SITE

  • 12.1 We reserve the right to modify or discontinue the Site with or without notice to you. To the full extent permitted by law, we will not be liable to you or any third party should we exercise our right to modify or discontinue the Site. You may need to update third-party software from time to time in order to use the Site. If you object to any such changes, your sole recourse will be to cease access to the Site. Continued access to the Site following notice of any such changes will indicate your acknowledgement of such changes and satisfaction with the Site as so modified. You agree that we, in our sole discretion and exercised reasonably, may immediately terminate your access to the Site at any time, for any reason. Any such termination will be considered mutually consented to. TO THE FULL EXTENT PERMITTED UNDER APPLICABLE LAW, YOU AGREE THAT WE WILL NOT BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY TERMINATION OF YOUR ACCESS TO THE SITE. Our right to termination under these Terms of Use may be exercised without the need for a court order or further notice. All provisions of the Terms of Use which by their nature should survive, shall survive termination of our relationship, including without limitation, ownership provisions, warranty disclaimers, limitation of liability and dispute resolution.

  • 13. THIRD PARTY CONTENT AND OTHER WEBSITES

  • 13.1 Content from other users, suppliers, advertisers, and other third parties may be made available to you through the Site. Because we do not control such content, you agree that we are not responsible for any such content. We do not make any warranties, representations, endorsements or guarantees about the accuracy, currency, suitability, or quality of the information in such content, and we assume no responsibility for unintended, objectionable, inaccurate, misleading, or unlawful content made available by other users, advertisers, and other third parties or violation of any third party rights related to such content. The Site may contain links to websites not operated by us. We are not responsible for the content, products, materials, or practices (including privacy practices) of such websites. You understand that by using the Site you may be exposed to third-party websites that you find offensive, indecent or otherwise objectionable. We make no warranty, representation, endorsement, or guarantee regarding, and accept no responsibility for, the quality, content, nature or reliability of third party websites, products or services accessible by hyperlink or otherwise from the Site. We provide these links for your convenience only and we do not control such websites. Our inclusion of links to such websites does not imply any endorsement of the materials on such third party websites or any association with their operators. The Site may contain links to websites that are operated by us but which operate under different terms of use. It is your responsibility to review the privacy policies and terms of use of any other website you visit. YOU AGREE THAT TO THE FULLEST EXTENT PERMITTED BY LAW IN NO EVENT WILL WE BE LIABLE TO YOU IN CONNECTION WITH ANY WEBSITES, CONTENT, PRODUCTS, MATERIALS, OR PRACTICES OF ANY THIRD PARTY.

  • 14. PRIVACY POLICY For information relating to our collection, use, storage, and disclosure of your personal information please read our Non-U.S. Privacy and Cookie Policy, available here.

  • 15. GIFT CARDS If gift cards are available to you for purchase via the Site, then additional terms and conditions will apply with regards to that contract of sale (and these will be contained in our separate FIGS Gift Card Terms and Conditions).

  • 16. SMS MESSAGING If FIGS conducts marketing in your jurisdiction using SMS messages, you acknowledge that you have read and understood the FIGS SMS Terms and Conditions applicable to your jurisdiction for information relating to our marketing and informational text (e.g., SMS and MMS) message services. The applicable FIGS SMS Terms and Conditions is incorporated by this reference into, and made a part of, these Terms of Use.

  • 17. REFER A FRIEND FIGS may, from time to time, offer our customers and users of our Site the opportunity to receive rewards toward future purchases from the FIGS Site by referring other real people (“FIGS Refer-a-Friend Program”). If FIGS makes the FIGS Refer-a-Friend Program available in your jurisdiction, you acknowledge that you have read and understood the FIGS Refer A Friend Terms and Conditions for information related the FIGS Refer-a-Friend Program.

  • 18. DISCLAIMER OF WARRANTIES

  • 18.1 SUBJECT TO APPLICABLE LAW TO THE CONTRARY, THIS SITE AND ALL CONTENT, INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY FIGS “WITH ALL FAULTS” AND ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, FIGS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR COLLATERAL, AS TO THE OPERATION OF THIS SITE OR THE CONTENT INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OR CONDITIONS OF QUALITY, DURABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR OR GENERAL USE OR PURPOSE, NON-INFRINGEMENT, QUIET ENJOYMENT, AND ACCURACY. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

    SUBJECT TO APPLICABLE LAW TO THE CONTRARY, WE MAKE NO REPRESENTATION OR WARRANTY THAT THE SITE WILL MEET YOUR REQUIREMENTS, OR THAT THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE; NOR DO WE MAKE ANY REPRESENTATION OR WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE, OR THAT DEFECTS IN THE SITE WILL BE CORRECTED. YOU UNDERSTAND AND AGREE THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY MATERIAL AND/OR USE OF ANY ASPECT OF THE SITE, UNLESS SUCH LOSS OR DAMAGE IS DUE TO THE WILLFUL MISCONDUCT OF FIGS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US THROUGH THE SITE OR OTHERWISE WILL CREATE ANY WARRANTY, CONDITION, REPRESENTATION OR GUARANTEE NOT EXPRESSLY STATED IN THESE TERMS OF USE.

  • 18.2 LIMITATION OF LIABILITY. YOU ACKNOWLEDGE AND AGREE THAT WE ARE ONLY WILLING TO PROVIDE ACCESS TO THE SITE IF YOU AGREE TO CERTAIN LIMITATIONS OF OUR LIABILITY TO YOU AND TO THIRD PARTIES. YOU UNDERSTAND THAT TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, AND SUBJECT TO ANY NON-EXCLUDABLE CONSUMER RIGHTS YOU MAY HAVE, IN NO EVENT WILL WE OR OUR OFFICERS, EMPLOYEES, DIRECTORS, PARENTS, SUBSIDIARIES, AFFILIATES, AGENTS OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF REVENUES, PROFITS, GOODWILL, USE, DATA, LOST OPPORTUNITIES, OR BUSINESS INTERRUPTIONS OR OTHER INTANGIBLE LOSSES (EVEN IF SUCH PARTIES WERE ADVISED OF, KNEW OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY), ARISING OUT OF OR RELATED TO YOUR USE OF OR ACCESS TO OR THE INABILITY TO USE OR TO ACCESS THE SITE REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY), WARRANTY, STATUTE OR OTHERWISE. WE WILL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM THE TRANSACTIONS BETWEEN YOU AND THIRD PARTY MERCHANTS OR FOR ANY INFORMATION APPEARING ON THIRD PARTY MERCHANT SITES OR ANY OTHER SITE LINKED TO OUR SITE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW AND SUBJECT TO YOUR NON-EXCLUDABLE CONSUMER RIGHTS, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SITE SHALL BE LIMITED TO FIFTY DOLLARS (U.S. $50.00).

  • 18.3 INDEMNIFICATION. To the fullest extent permitted by applicable law, you agree to indemnify, defend and hold harmless FIGS, our parents, subsidiaries, affiliates, officers, directors, co-branders and other partners, employees, consultants and agents (“FIGS Parties”), from and against any and all third-party claims, liabilities, damages, losses, costs, expenses, fees (including reasonable attorneys' or legal fees and court costs) that such parties may incur as a result of or arising from: (i) your unauthorised use of, or misuse of, the Site ; (ii) your violation of any portion of these Terms of Use; (iii) your violation of any rights of any other person or entity; or (iv) any viruses, Trojan horses, worms, time bombs, spyware, malware, cancelbots or other similar harmful or deleterious programming routines input by you into the Site. FIGS reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with us in asserting any available defences.

  • 18.4 LIMITATION PERIOD. TO THE FULLEST EXTEND PERMITTED BY APPLICABLE LAW, YOU AND FIGS AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THESE TERMS OF USE OR THE SITE MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

  • 19. PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT

  • It is FIGS’ policy to terminate Site privileges of any user who repeatedly infringes copyright upon prompt notification to FIGS by the copyright owner or the copyright owner’s legal agent. Without limiting the foregoing, if you believe that your work has been copied and posted on the Site in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information: (1) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (2) a description of the copyrighted work that you claim has been infringed; (3) a description of the location on the Site of the material that you claim is infringing; (4) your address, telephone number and e-mail address; (5) a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; and (6) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf. Contact information for FIGS’s Copyright Agent for notice of claims of copyright infringement is as follows: FIGS, Inc., Attn: Legal, 2834 Colorado Ave, Suite 100, Santa Monica, CA 90404, legal@wearfigs.com

  • 20. ELECTRONIC COMMUNICATION

  • We can only give you the benefits of our Site by conducting business through the Internet, and therefore we need you to consent to our giving you Communications electronically. This Section informs you of your rights when receiving Communications from us electronically. For contractual purposes, by using our Site, you (i) consent to receive communications from us in an electronic form and as further described in our Non-U.S. Privacy and Cookie Policy; and (ii) agree that all terms and conditions, agreements, notices, documents, disclosures, and other communications (“Communications”) that we provide to you electronically satisfy any legal requirement that such Communications would satisfy if it were in writing. Your consent to receive Communications and do business electronically, and our agreement to do so, applies to all of your interactions with us. The foregoing does not affect your non-waivable rights. You may also receive a copy of these Terms of Use by accessing this Site. You may withdraw your consent to receive Communications electronically by contacting us in the manner described below. If you withdraw your consent (excluding consent to receive marketing communications), from that time forward, you must stop using the Site. The withdrawal of your consent will not affect the legal validity and enforceability of any obligations or any electronic Communications provided between us prior to the time you withdraw your consent. Please keep us informed of any changes in your email or mailing address so that you continue to receive all Communications without interruption.

  • 21. SUSPENSION AND TERMINATION

  • 21.1 You may terminate your Account for convenience at any time by following the instructions on the Site. We may terminate your Account for convenience with reasonable notice. Our right to terminate your Account for good cause, as set out in Section 21.2 below, remains unaffected. Any such termination will be considered mutually consented to. Our right to termination under these Terms of Use may be exercised without the need for a court order or further notice.

  • 21.2 If we become aware of any possible violations, or if we determine that you breached any portion of these Terms of Use or have otherwise demonstrated conduct inappropriate for our Site, we reserve the right to (without limitation):

  • 21.2.1 investigate your behaviour, including your possible violations;

  • 21.2.2 issue a warning to you;

  • 21.2.3 temporarily or permanently remove any Content uploaded by you to the Site;

  • 21.2.4 temporarily or permanently deactivate or suspend access to your Account;

  • 21.2.5 temporarily or permanently withdraw your right to use or access the Site in whole or in part;

  • 21.2.6 refer the matter to, and cooperate with any and all applicable legal authorities;

  • 21.2.7 issue legal proceedings against you for reimbursement of all costs resulting from the breach (including, but not limited to, reasonable administrative and legal costs);

  • 21.2.8 disclose any information to law enforcement authorities as we reasonably feel is necessary and/or in order to comply with applicable law, legal processes or governmental requests; and

  • 21.2.9 pursue any other legal action against you that we deem to be appropriate.

  • 22. GENERAL

  • 22.1 Assignment. These Terms of Use and your rights and obligations hereunder, may not be assigned, subcontracted, delegated, or otherwise transferred by you without FIGS’ prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void.

  • 22.2 Choice of Language. It is the express wish of the parties that these Terms of Use and all related documents have been drawn up in English.

  • 22.3 Force Majeure. Without limiting the foregoing provisions of these Terms of Use, under no circumstances will FIGS be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond our reasonable control, including, without limitation, internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of transportation facilities, fuel, energy, labour or materials, fires, floods, storms, explosions, acts of God, pandemics, war, acts of civil or military authorities, orders of domestic or foreign courts or tribunals, or non-performance of third parties.

  • 22.4 Waiver. Any waiver or failure to enforce any provision of the Terms of Use by us on one occasion will not be deemed our waiver of any other provision or of such provision on any other occasion.

  • 22.5 Severability. If any provision of these Terms of Use is, for any reason, held to be invalid or unenforceable by a court or relevant authority, the other provisions of the Terms of Use will remain enforceable, and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law.

  • 22.6 Notice. Where FIGS requires that you provide an e-mail address, you are responsible for providing FIGS with your most current e-mail address. In the event that the last e-mail address you provided to FIGS is not valid, or for any reason is not capable of delivering to you any notices required/ permitted by the Terms of Use, you agree that FIGS’s dispatch of the e-mail containing such notice will nonetheless constitute effective notice. You may give notice to FIGS at the following address: 2834 Colorado Ave, Suite 100, Santa Monica, CA 90404 and by e-mailing legal@wearfigs.com. Such notice shall be deemed given when received by FIGS by letter delivered by nationally recognized overnight delivery service or first class postage prepaid mail at the above address.

  • 22.7 Survival. All disclaimers, and exclusions in these Terms of Use shall survive termination or expiry of these Terms of Use..

  • 22.8 Entire Agreement. The Terms of Use are the final, complete and exclusive agreement of the parties with respect to the subject matter hereof and supersedes and merges all prior discussions between the parties with respect to such subject matter.

  • 23. DISPUTE RESOLUTION – BINDING ARBITRATION AGREEMENT

  • 23.1 Dispute Resolution, Mandatory Arbitration, Class Action and Jury Trial Waiver. Please read the following arbitration agreement in this Section (“Arbitration Agreement”) carefully. It requires you to arbitrate disputes with FIGS and limits the manner in which you can seek relief from us. The terms “FIGS,” “we” or “us” when used in this Arbitration Agreement are defined to include the FIGS Parties.

  • 23.2 Applicability of Arbitration Agreement. You agree that any dispute or claim relating in any way to your access or use of the Site or to these Terms of Use, or to any aspect of your customer relationship with FIGS, will be resolved by binding arbitration, rather than in court, except that (1) you or we may assert claims in small claims court if the claims qualify and remain solely in such court; and (2) you or FIGS may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents). This Arbitration Agreement shall apply, without limitation, to all claims that arose or were asserted before the effective date of these Terms of Use or any prior version of these Terms of Use.

  • 23.3 Arbitration Rules and Forum. The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement. To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to our registered agent, National Registered Agents, Inc. 160 Greentree Dr. Ste 101, Dover, DE 19904. The arbitration will be conducted by JAMS, an established alternative dispute resolution provider. Disputes involving claims and counterclaims under $250,000, not inclusive of attorneys’ fees and interest, shall be subject to JAMS’s most current version of the Streamlined Arbitration Rules and procedures available at http://www.jamsadr.com/rules-streamlined-arbitration/; all other claims shall be subject to JAMS’s most current version of the Comprehensive Arbitration Rules and Procedures, available at http://www.jamsadr.com/rules-comprehensive-arbitration/. JAMS’s rules are also available at www.jamsadr.com or by calling JAMS at 800-352-5267. If JAMS is not available to arbitrate, the parties will select an alternative arbitral forum. If the arbitrator finds that you cannot afford to pay JAMS’s filing, administrative, hearing and/or other fees and cannot obtain a waiver from JAMS, FIGS will pay them for you. In addition, FIGS will reimburse all such JAMS’s filing, administrative, hearing and/or other fees for claims totalling less than $10,000 unless the arbitrator determines the claims are frivolous. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the country where you live or at another mutually agreed location. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

  • 23.4 Authority of Arbitrator. The arbitrator shall have exclusive authority to (A) determine the scope and enforceability of this Arbitration Agreement and (B) resolve any dispute related to the interpretation, applicability, enforceability or formation of this Arbitration Agreement including, but not limited to, any claim that all or any part of this Arbitration Agreement is void or voidable. The arbitration will decide the rights and liabilities, if any, of you and FIGS. The arbitration proceeding will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator shall have the authority to grant motions dispositive of all or part of any claim. The arbitrator shall have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the arbitral forum’s rules, and the Terms of Use (including the Arbitration Agreement). The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and FIGS.

  • 23.5 Waiver of Jury Trial. YOU AND FIGS HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and FIGS are instead electing that all claims and disputes shall be resolved by arbitration under this Arbitration Agreement, except as specified above. An arbitrator can award on an individual basis the same damages and relief as a court and must follow these Terms of Use as a court would. However, there is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.

  • 23.6 Waiver of Class or Other Non-Individualized Relief. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS OR COLLECTIVE BASIS, ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. If a decision is issued stating that applicable law precludes enforcement of any of this subsection’s limitations as to a given claim for relief, then that claim for relief, and only that claim for relief, must be severed from the arbitration and brought into the state or federal courts located in Los Angeles County, California. All other claims shall be arbitrated.

  • 23.7 30-Day Right to Opt Out. You have the right to opt out of the provisions of this Arbitration Agreement by sending written notice of your decision to opt out to: legal@wearfigs.com, within 30 days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address, your FIGS username (if any), the email address you used to set up your FIGS account (if you have one), and an unequivocal statement that you want to opt out of this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other parts of these Terms of Use will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may have entered into with any of the FIGS Parties, or that may enter into in the future, with any FIGS Parties.

  • 23.8 This Arbitration Agreement will survive the termination of the Terms of Use or the termination of your relationship with FIGS.

  • 23.9 Notwithstanding any provision in the Terms of Use to the contrary, we agree that if FIGS makes any future material change to this Arbitration Agreement, you may reject that change within thirty (30) days of such change becoming effective by writing FIGS at the following email address: legal@wearfigs.com.

  • 23.10 If any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Arbitration Agreement shall continue in full force and effect.

  • 23.11 Release. You hereby release the FIGS Parties and their successors from claims, demands, any and all losses, damages, rights, and actions of any kind, including personal injuries, death, and property damage, that is either directly or indirectly related to or arises from your use of the Site including but not limited to, any interactions with or conduct of other Users or third-party websites of any kind arising in connection with or as a result of the Terms of Use or your use of the Site.

  • 24. GOVERNING LAW

  • Unless otherwise stated below, the Terms of Use and any action related thereto will be governed and interpreted by and under the laws of the State of California, consistent with the Federal Arbitration Act, without giving effect to any principles that provide for the application of the law of another jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms of Use.